How It Works

Servico offer full after sales care for furniture retailers and manufacturers, providing them with full furniture repair services for their customers. Customer service is an essential part of any business and many retailers find it difficult to offer a comprehensive after care service. Servico make such a task easy by providing retailers with a full support network. Our wealth of experience means that we can look after your customers and help encourage repeat business.

 

As part of our Smart Serv package we provide you with 24 hour access to our support system, repair appointments 6 days a week and fixed price solutions. For the full benefits of our after sales service see the points below.

 

Using our system couldn't be easier and we will work with you to create the setup you need.

 

Benefits Of Our Smart Serv System

  • Simply add you furniture problem to our user friendly Smart-Serv service management system
  • We will contact your customer directly and arrange a mutually convenient appointment anywhere in the UK
  • Also use our auto booking system “Smart-Booker” and appoint your customer immediately
  • You will receive a fully detailed report supported by images
  • View all your customers details transparently
  • For larger clients we offer integration and migration of data to fit your current system
  • Technician to visit your customer report and fix within 5 days*

Servico Parts FacilityTracking System

  • Manage you furniture parts on our comprehensive Parts facility which will track and trace your parts whereabouts
  • You can watch your parts travelling through our process to ensure they arrive safely to their end location
  • Also make sure they and your customer are being dealt with promptly

If you would like to find out more about our after sales service then please click the button below and fill out our contact form.